Help centre
Frequently asked questions
Everything about our teaware, care and orders. Can't find your answer? We're one message away.
Which piece should I choose?
Love tea theatre and loose-leaf brewing? The Magnetic Drip Tea Set is your showpiece. Want a stovetop statement for everyday boiling? Pick the Vintage Enamel Kettle. Together, they make the complete ritual.
Does the kettle work on induction?
Yes — the enamel kettle works on gas, electric, halogen and induction stovetops.
What comes with the Magnetic Drip Tea Set?
The magnetic drip teapot system, a glass serving pitcher, the sculptural stand and six matching glass cups.
How do I care for my teaware?
Hand washing is recommended for both pieces. The tea set's glass components are removable for easy cleaning; the kettle's enamel wipes clean with a soft sponge.
Is my order tracked?
Yes. Every order ships with tracking so you can follow it to your door. See our Shipping Policy for details.
Do you make a good gift?
Absolutely — both pieces are made to be displayed, which makes them memorable gifts for housewarmings, birthdays, weddings and every tea lover you know.
Does the kettle whistle?
No — it's a non-whistling kettle, so keep an eye on it while it heats.
What tea works best in the Magnetic Drip Tea Set?
Loose-leaf and floral teas are ideal. The stainless steel filter keeps leaves out of your cup.
Can I return my order?
Please see our Refund Policy for full details, or contact us and we'll help.